This position is part of the Client Services department, where Project Managers are the face of Simpluris operations to our clients. They coordinate internally to ensure project deliverables. A PM must meet critical client requirements, manage multiple priorities, and communicate effectively.
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This is a temporary position ending December 8th, 2025. You will ensure daily performance metrics are met or exceeded, coaching agents on performance improvement. You'll create a fun, enthusiastic, and accountable environment, administer coaching and disciplinary action, and handle performance discussions. Adherence to company policies and procedures is essential, and you must be able to take calls when needed.
Responsible for the leadership and day-to-day operations of bases in a defined area within the region. Coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets. Manages base activities to ensure each base is staffed and achieves maximum in-service availability. Collaborates cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales to drive safely, quality, and training.